Services

Questions on mailbox systems?

Question: Where does a mailbox system have to be installed?
Answer: If the entrance to a building is from a public right-of-way (such as a pavement), the mailbox system is to be located near the entrance to the building. A special regulation from the Federal Ministry has defined that, when exchanging the old house mailbox system for a new one, the location previously used satisfies the requirements. if the building is not located on a public right-of-way, the mailbox system must be installed on the perimeter of the premises.

Question: Who is responsible for the disposal of the old system?
Answer: We dispose of old systems in accordance with regulations.

Question: Can I re-use my existing cylinders?
Answer: Yes. We at EVVA offer you the ability to continue to use both small and large cylinders of all popular brands of mailbox systems (also other makes).

Question: Is the presence of the tenants, or a representative of the house owners, necessary during the conversion?
Answer: No. We take the existing locks using a proprietary EVVA procedure – we therefore do not need your key. This way your post key will also lock  your new mailbox.

Question: Are all boxes open after the conversion? 
Answer: No, all boxes are locked using our proprietary procedure.

Question: What happens to post already delivered?
Answer: After the conversion, we transfer your post items from the old box to the new box.

Question: How secure are the new systems?
Answer: Increased resistance against break-in and vandalism is guaranteed by using sturdy steel plating. In addition, we also offer a plastic post withdrawal protection feature.

Question: Does EVVA provide a template for nameplates?
Answer: Yes! You can download it now from Templates for nameplates (in Word format).